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Despite growing up in one of the least pleasant urban environments in the UK, and now living in the bush, I still consider myself a city kid.


And despite the tedious constraints of conventional business working hours, and being the parent of two obnoxiously early-rising children, in my heart, I remain a night owl.


That’s why when the NSW government’s Team 24 invited us to curate a conference, the first of its kind, focusing on the opportunities for marketing and media in the nighttime economy, I was thrilled. I’ve lived in some glorious cities around the world, and Sydney is hard to beat.


The true magic of a city is the feeling that almost anything might happen. The nighttime economy is about serendipity, discoverability - it’s potential waiting to be activated.


Sydney has that killer combination of outstanding natual beauty and cultural diversity. On any given evening you could be eating Nepalese, Djiboutian or Croatian cuisine as easily as smashing a meat pie; cruising on the harbour or cruising Oxford Street; watching opera on a floating stage, or floating in an ocean pool under the full moon. You can dance to jazz in a grungy speakeasy, rave in a warehouse, shop at the Blak Markets or late nights in Pitt Street Mall; learn from First Nations storytellers or discover contemporary artists over cocktails. Sydney and its environs offer a kaleidoscopic choose-your-own-adventure experience.


And yet, perhaps because familiarity breeds, if not contempt, certainly complacency, this extraordinary city has a bad rap. For a town as comparatively safe, as diverse and as busy as this one, we certainly give it a kicking. Somehow, this city, alive with things to do, has developed a reputation for being dull. The perception that this city is lacking in terms of things to do is entirely baseless, and yet I challenge you to find mainstream media narratives celebrating the richness of what’s out there across Greater Sydney.


The work of Team 24 and the Night Mayor - 24 Hour Commissioner Michael Rodrigues - in championing the vibrancy and economic potential of the 24-hour economy should not be underestimated; we have an opportunity to elevate our state, to reignite the night, and the media and marketing world has a key role to play in doing just that.


There’s an opportunity here to elevate Sydney into the ranks of the world’s great night cities, and the benefits to our industry are clear. Pre-Covid there was a focus on the ‘experience economy’, with research showing millennials were more likely to invest in experiences over material things. The disruption of the pandemic has undoubtedly ruptured predictions around customer behaviour, but GenZ and millenials are still motivated to seek out memorable and Instagramable moments, and brands who deliver those benefit hugely from the signal boost audiences provide.


The shift now is to an attention economy; audiences are over-served with content, and the role brands need to play becomes more about facilitating and curating cultural moments.      


The possibilities for brand engagement in the nighttime economy are enormous, but largely untapped. The opportunities to reinvent how brands connect with hard-to-reach audiences, especially younger ones, by delivering experiences that feel fresh, relevant, and connect with culture. Take something like the Bunnings Rave, or Revlon’s Luna Park activation — brilliant examples of meeting customers in unexpected ways, making them want to participate in something unique and dynamic, infinitely shareable, and driving long-term brand preference; more effective than a TVC, and more affordable.



Creating these experiences requires ingeniousness and creativity more than budget; even smaller brands can play in this space. The nighttime economy is an ideal playground for unique partnerships. Brands can collaborate with local artists, musicians, chefs, and other complementary brands, in partnership with media, to create immersive experiences. The element of playfulness is key here; a chance to create the unexpected, the joyful. After the challenges of the past few years, in a time of global suffering - and in this economy - that’s a hugely beneficial space for brands to invest in.      

   

It's a shift from push marketing to pull marketing. By inviting audiences to engage in events and experiences they love—giving brands a chance to be part of those memories. It’s branding through participation, creating an emotional connection, and it leaves a lasting impact.


When we treat urban spaces as the canvas, the question isn't just "what can we do?" but "how far can we go?" The nighttime economy gives us a rich, exciting environment for innovation and creativity, and it’s time to explore it to its fullest potential.


Unlock is in Sydney on October 31. Discounted earlybird tickets are on sale until Monday.

 



We can today unveil the opening keynote for next month's Unlock conference, where we'll explore the untapped potential of the after-dark economy for marketers.

Opening the conference with a keynote on leveraging the power of storytelling and brand experience in the 24 hour economy is communications strategist turned award-winning gin distiller, Four Pillars Gin co-founder Matt Jones. 

Jones was chief creative and strategy office at Jack Morton Worldwide before becoming one of the co-founders of the iconic Australian Four Pillars Gin, where he led brand development.

Jones has written a book, Lessons from Gin, sharing the secrets behind building a brand that started as a small cult favourite and has become a world-leading success. Jones currently chairs the City of Sydney’s Business Advisory Panel, helping to shape Sydney’s future economic landscape. The book is due to be published the week of Unlock.

In his keynote, Jones will explore the role of storytelling and brand experiences to unlock the potential of the 24-hour economy, a deep exploration into how storytelling can create emotional connections, build brand loyalty, and drive engagement in the 24-hour economy.  Drawing on the Four Pillars case study, the session will examine building narratives, designing unforgettable brand experiences and creating memorable moments for customers outside the nine to five. 

The session will outline the benefits of investing in real-world experiences and culture within the 24-hour economy. Following Matt's presentation, a diverse group of panellists with expertise in storytelling, brand experiences, and the 24-hour economy will join Matt on stage to take part in a live interactive workshop.



The program, developed in consultation with our advisory panel, is filling up, but those wanting to pitch sessions should contact Cat McGinn at Unmade

Thursday, 12 September 2024: The Office of the 24 Hour Economy Commissioner launches annual NEON Forum.



The two-day event, taking place from 30-31 October, will bring together experts from Europe, Asia, the United States and United Kingdom, alongside leaders from the NSW Government, industry and the state’s broader night-time economy sector.


NEON Forum will serve as a platform to exchange ideas and best practice when it comes unlocking the potential for the night-time economy. Unmade is delighted to announce our new event, co-located with NEON Forum: Unlock.


Unlock is a dedicated one-day conference for media and marketing professionals operating in the 24-hour economy, hosted by Unmade, proudly supported by the NSW Government.

It takes place on Thursday, 31 October 2024.


UNLOCK - BRANDS X 24 HR ECONOMY


Unmade publisher Tim Burrowes said:

“We are delighted to work with the Office of the 24-Hour Economy Commissioner to bring together, for the first time, this community of media and marketing professionals who want to not only adapt to but lead the charge in shaping the 24-hour economy.
“Unlock will be a place where those focused on the sector can develop a better understanding of consumer behaviour in this evolving sector and to network, gain insights and strategies into the opportunities for brands, and learn from innovative case studies and marketing best practice.”

We’ll have lots more on Unlock in the coming weeks.

For those with an interest in contributing to the program, please contact Cat McGinn, who is curating the Unlock conference.


 



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